(A.Brolly + Kiiory)

This policy applies to all purchases made via abrolly.co, covering both A.Brolly umbrellas and Kiiory apparel.

If you need assistance, please contact:
info@abrolly.co.uk

Please include your order number and clear photos where relevant.

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1. A.Brolly Umbrellas — 12-Month Limited Warranty

Coverage

All A.Brolly umbrellas are covered by a 12-month limited warranty from the date of purchase.

This warranty applies to manufacturing defects affecting:

• Frame structure (ribs, joints, structural components)

• Shaft integrity

• Opening and closing mechanism under normal use

• Handle attachment

• Structural stitching faults

A.Brolly umbrellas are engineered for everyday wind resistance and structural durability under normal usage conditions.

If a manufacturing defect is confirmed within 12 months, we will, at our discretion:

• Repair the product, or

• Replace it with the same or an equivalent model

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What Is Not Covered

This warranty does not cover:

• Damage caused by misuse, negligence, or improper handling

• Damage resulting from external impact or force beyond normal intended use

• General wear and tear over time

• Cosmetic damage that does not affect product functionality

• Fabric fading due to prolonged exposure

• Improper storage (e.g., storing wet for extended periods)

• Loss or theft

• Unauthorised repairs or modifications

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2. Kiiory Apparel — 14-Day Return Policy

14-Day No-Reason Return

Kiiory apparel may be returned within 14 days of delivery for any reason, provided items are:

• Unworn

• Unwashed

• In original condition

• With tags and original packaging

Items returned in unsuitable condition may not be accepted.

Certain items marked as final sale may not be eligible for return.

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3. Manufacturing Faults (Both Brands)

If you believe your item has a manufacturing defect upon delivery or during initial normal use, please contact us as soon as possible with:

• Order number

• Product name (if available)

• Clear photos (and short video for mechanical issues if possible)

• Brief description of the issue

We will assess the case and advise the appropriate resolution.

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4. 12-Month Paid Repair Service (Kiiory Apparel)

To promote product longevity and responsible consumption, Kiiory offers a paid repair service within 12 months of purchase.

• Repair availability depends on the nature of the issue

• A repair quotation will be provided before proceeding

• Shipping costs may apply

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5. Claims & Response Time

Please contact:
info@abrolly.co.uk

We aim to respond within 3–5 working days.

Return or replacement arrangements will be advised following assessment.

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6. Shipping & Fees

If a manufacturing defect is confirmed, we will advise the appropriate next steps.

Return postage and replacement shipping costs may vary depending on location and case circumstances.

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7. Your Legal Rights

This policy does not affect your statutory rights under applicable UK consumer law.